Skip to main contentTemplates overview
Create reusable message templates for consistent and engaging communications.
Overview
Templates allow you to create message structures that can be reused across campaigns, saving time and ensuring consistency.
Template features
- Personalization: Use variables to personalize messages with customer data
- Rich Media: Include images, videos, and voice notes
- Reusability: Use templates across multiple campaigns
- Version Control: Track template versions and updates
Create a template
- Navigate to Content > Templates
- Click Create template
- Choose your channel (iMessage or SMS)
- Compose your message with placeholders for personalization
- Preview and test your template
- Save and publish your template
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