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Introduction
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Sales Training
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Opening Scripts
Handling Objections
Lead Qualification
Using AI in Chats
AI Handoff Rules
iMessage vs SMS
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Support
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Navigation
Core Concepts
Replyblue Dashboard
Guides
Changelog
Guides
Changelog
Core Concepts
Replyblue Dashboard
Explore key tabs in Replyblue dashboard: Conversation, Automation, Settings, and Usage
Navigating the Dashboard
Conversation Tab
Track and manage all leads conversations in real time.
View incoming and outgoing messages
Filter by lead status, rep or time frame
Click into a thread to view message history
Analytics Tab
The Analytics dashboard helps you:
Monitor message engagement
Lead responsiveness
AI performance over time — giving you insight into what’s working and what needs improvement
Automation Tab
Set up and manage sequences, message triggers, and workflows.
• Create multi-step automations (email + SMS + task reminders) • Use filters to assign automations based on lead attributes • Monitor performance of each automation
Settings Tab
Manage global account and user preferences.
Account Information:
View the email associated with your account
Check your contact limit based on your current plan
See which phone lines are assigned to your account
Usage Tab
Track the number of contacts used per phone line
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Messaging Strategy
Guide to enabling AI Replies, configuring response windows and training prompts
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Navigating the Dashboard
Conversation Tab
Analytics Tab
Automation Tab
Settings Tab
Usage Tab
Assistant
Responses are generated using AI and may contain mistakes.